What are your payment options?
We accept Cash, as well as debit or credit cards including: Visa, Mastercard and American Express.
Do you accept U.S. Insurance?
Yes, we accept major U.S. Insurance as long as it's a PPO Plan.
Do I have to pay out of pocket if I have dental insurance?
All patients who use their insurance at our office need to pay out of pocket and then you will be reimbursed by your insurance after the appropriate claim is submitted.
Do you take HMO insurance?
Unfortunately no, HMO only covers treatments done in offices within a closed network. We recommend you look into PPO plans.
Does insurance cover cosmetic treatments?
Unfortunately no, insurance does not cover treatments for cosmetic purposes and that includes veneers and/or teeth whitening.
Can I use Uber in Mexico?
Yes, it is safe to use uber in Mexico.
Do you have payment plans?
Yes, we can accommodate according to treatment length as long as the cost is covered when we finish your treatment.
What is your cancellation policy?
We know that sometimes unexpected circumstances may lead to a cancelled appointment, we ask you to inform us if you need to reschedule your appointment with at least 48 hours notice in order to offer that appointment to somebody who is waiting for a cancellation, failure to do so will incur in a $30 dlls fee that will be charged to your account. You can get in touch with us via text, email or by phone.
Do you have parking?
Yes, we offer free parking to our patients right next to our office.
Do you have medical fast pass?
Yes, we offer this to our patients so that they can get across the border faster as the border wait times can be slower in the regular lanes.